How to report Cyber Crime


The Cyber Resilience Centre for the South East is here to provide help and guidance to protect and prevent businesses from falling victim to cybercrime.  If you think you have fallen victim to a cybercrime, you need to know how to report it.

If you are a business, charity or organisation that is currently suffering a live Cyberattack, then please call Action Fraud's 24/7 helpline on 0300 123 2040.​


​You can report cybercrime, fraud and attempted fraud to the national fraud reporting service Action Fraud.  Action Fraud is the UK’s national reporting centre for fraud and cybercrime, and takes crime reports on behalf of the police and can provide you with guidance. They assess each crime and where possible, pass it out to the most relevant law enforcement agency to investigate or offer bespoke protect advice. ​Report to Action Fraud at or by calling 0300 123 2040.

What to do next?

Report a scam email

How to report suspicious emails, and what to do if you think you’ve responded to a scam email.

Report a scam text message

How to report suspicious text messages, and what to do if you think you’ve responded to a scam text.


Report a scam phone call

How to report a suspicious phone call, and what to do if you think you have been the victim of a phone scam.


Report a scam website

How to report a suspicious website, and what to do if you think you’ve shared personal information.


Report a scam advert

How to report an online advert that you suspect is trying to scam you.


Phishing scams: What to do if you’ve shared personal information

What to do if you’ve shared personal information with someone you think might be a scammer.


How to spot a scam email, text message or call

Recognise the signs someone is trying to scam you, and learn how to check if a message you have received is genuine.

Other useful contacts

If you want to report any other sort of online crime such as stalking, harassment or fears about online grooming, contact your local Police force by calling 101 or

To report offensive or abuse behaviour on social media, use the report tool within the website or application itself. You can find out how to do this at Report Harmful Content.

If you discover an online image or video of child sexual abuse, please report it online to the Internet Watch Foundation.

If you are worried about online child sexual abuse, you can report it online to Child Exploitation and Online Protection Command (CEOP).

Young people who need guidance about their online concerns can speak to Childline by calling 0800 1111.


Depending on the nature of the crime and how you’ve been affected by it, you may want to contact Victim Support at or by calling 0808 1689111. You can contact Victim Support regardless of when the crime took place.

Why should I report it?

As with any type of crime, online crime should always be reported. 

Reporting any online crime as soon as you find out you’ve been a victim will increase the chance of recovering your money, or in the case of identity theft, mitigating the effects. Whether financial, identity theft or abuse, immediate reporting could also help in tracking down and apprehending the perpetrator.

Reporting any online crime, however insignificant it may seem, could help the police and/or other agencies disrupt and shut down the ways that the perpetrator operates and communicates, reducing the chance of others becoming victims.

Reporting online crime also helps law enforcement agencies to link your experience to similar reported incidents. This helps build a bigger picture of threats and trends and helps allocate resources to fight them more effectively.


You also may be protecting lots of other people who didn’t spot the scam!