How to report Cyber Crime


The Cyber Resilience Centre for the South East is here to provide help and guidance to protect and prevent businesses from falling victim to cybercrime.  If you think you have fallen victim to a cybercrime, you need to know how to report it.

If you are a business, charity or organisation that is currently suffering a live Cyberattack, then please call Action Fraud's 24/7 helpline on 0300 123 2040.​


​You can report cybercrime, fraud and attempted fraud to the national fraud reporting service Action Fraud.  Action Fraud is the UK’s national reporting centre for fraud and cybercrime, and takes crime reports on behalf of the police and can provide you with guidance. They assess each crime and where possible, pass it out to the most relevant law enforcement agency to investigate or offer bespoke protect advice. ​Report to Action Fraud at or by calling 0300 123 2040.

How to report phishing

You can report phishing to the National Cyber Security Centre. NCSC will analyse the suspect email and any websites it links to. They will use any additional information you’ve provided to look for and monitor suspicious activity.


If they discover an activity that they believe is malicious, they may:

  • seek to block the address the email came from, so it can no longer send emails

  • work with hosting companies to remove links to malicious websites

  • raise awareness of commonly reported suspicious emails and methods used


Report a phishing email by forwarding it to


Further information on phishing can be found at the National Cyber Security Centre

How to report Smishing

If you receive a text message from a sender you are familiar with, or from a short code, usually 5 digits long but can be up to 8, reply ‘STOP’ to the telephone number or shortcode shown in the text message.


This will inform the sender that you no longer wish to receive their text messages.  However, if the text message is from an unknown sender, or from a sender you are not familiar with, we recommend you don’t reply. Responding to the text will confirm that your number is active and might actually result in you receiving more messages or even voice calls.


Instead, you may report the text to your network operator by forwarding it to 7726 (which spells out ‘SPAM’ on your keypad).

Other useful contacts

If you want to report any other sort of online crime such as stalking, harassment or fears about online grooming, contact your local Police force by calling 101 or

To report offensive or abuse behaviour on social media, use the report tool within the website or application itself. You can find out how to do this at Report Harmful Content.

If you discover an online image or video of child sexual abuse, please report it online to the Internet Watch Foundation.

If you are worried about online child sexual abuse, you can report it online to Child Exploitation and Online Protection Command (CEOP).

Young people who need guidance about their online concerns can speak to Childline by calling 0800 1111.


Depending on the nature of the crime and how you’ve been affected by it, you may want to contact Victim Support at or by calling 0808 1689111. You can contact Victim Support regardless of when the crime took place.

Why should I report it?

As with any type of crime, online crime should always be reported. 

Reporting any online crime as soon as you find out you’ve been a victim will increase the chance of recovering your money, or in the case of identity theft, mitigating the effects. Whether financial, identity theft or abuse, immediate reporting could also help in tracking down and apprehending the perpetrator.

Reporting any online crime, however insignificant it may seem, could help the police and/or other agencies disrupt and shut down the ways that the perpetrator operates and communicates, reducing the chance of others becoming victims.

Reporting online crime also helps law enforcement agencies to link your experience to similar reported incidents. This helps build a bigger picture of threats and trends and helps allocate resources to fight them more effectively.


You also may be protecting lots of other people who didn’t spot the scam!